Zobrazeno 1 - 10
of 23
pro vyhledávání: '"Rowan Wang"'
Publikováno v:
Manufacturing & Service Operations Management. 25:70-87
Problem definition: This paper studies an appointment system where a finite number of customers are scheduled to arrive in such a way that (1) the expected waiting time of each individual customer cannot exceed a given threshold; and (2) the appointm
Publikováno v:
Manufacturing & Service Operations Management. 24:938-955
Problem definition: This work focuses on the hotel housekeeping process. In a field study, a possible channel of disease transmission between consecutive guests in hotel rooms is revealed. In order to prevent the transmission, an innovative assembly-
Publikováno v:
Production and Operations Management. 30:1603-1614
Publikováno v:
Production and Operations Management. 29:1431-1447
Many manufacturing and service systems require a finite number of heterogeneous jobs to be processed by two stations in tandem. Each station serves at most one job at a time and there is a finite buffer between the two stations. We consider two flexi
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
SSRN Electronic Journal.
Problem Definition: When selling multiple products with different feature combinations over a short selling season, a seller often adopts a "reactive'' upgrade policy by offering a free upgrade to the next-price-level product "only after'' a customer
Publikováno v:
SSRN Electronic Journal.
Publikováno v:
SSRN Electronic Journal.
We study service systems with parallel servers and random customer arrivals, with a focus on the total waiting cost of customers. Using a Markov decision process (MDP) modeling approach, we analytically characterize the structures of the dynamic serv