Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Roubina Td Juwaheer"'
Autor:
Ganess Dirpal, Lomendra Vencataya, Roubina Td Juwaheer, Sharmila Pudaruth, Nabeelah Meh Zabeen Sumodhee
Publikováno v:
Vencataya, L, Pudaruth, S, Juwaheer, R, Dirpal, G & Sumodhee, N 2019, ' Assessing the impact of service quality dimensions on customer satisfaction in commercial banks of Mauritius ', Studies in Business and Economics, vol. 14, no. 1, pp. 259-270 . https://doi.org/10.2478/sbe-2019-0020
Studies in Business and Economics, Vol 14, Iss 1, Pp 259-270 (2019)
Studies in Business and Economics, Vol 14, Iss 1, Pp 259-270 (2019)
In today’s hyper competitive banking arena, banking institutions are focusing on improving service quality. Providing excellent quality of service is important in creating and sustaining competitive advantage in the banking industry of Mauritius du
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::16c7fc24dab3e8db3c2f9622e484eb2b
https://doi.org/10.2478/sbe-2019-0020
https://doi.org/10.2478/sbe-2019-0020
Publikováno v:
Studies in Business and Economics, Vol 13, Iss 2, Pp 164-178 (2018)
This paper investigates the impact of technology adoption on human touch aspects in healthcare settings in Mauritius. Unstructured interviews, focus group discussions and overt observations were carried out in two phases with 27 healthcare profession
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f02503d99dd75dd8429c2601569400c2
https://doaj.org/article/8259010ac8a24147b76f7be4b73fe3a2
https://doaj.org/article/8259010ac8a24147b76f7be4b73fe3a2