Zobrazeno 1 - 9
of 9
pro vyhledávání: '"Rouaine, Zakaria"'
Publikováno v:
Administrative Sciences (2076-3387); Nov2024, Vol. 14 Issue 11, p282, 27p
Autor:
ROUAINE Zakaria
Actuarial calculations and probabilistic analyses of insurance operations have proven over time to be caught between retention, multiple risk exposures and most importantly massive changes in customer behaviour. Nowadays, customers are much more vigi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::695f244ff5325be41895782ca7791f70
Autor:
ROUAINE ZAKARIA
The tourism industry is a major branch of the service sector contributing to national wealth creation. It is one of the main drivers of employment and foreign exchange drainage in the economies. However, some tragic events affect and slow down its de
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::34ea3284229023741f00b1b6c1d43350
Autor:
ROUAINE, Zakaria, TAITAI, Zineb
The new tax reforms have been an important support triggering the process of engagement of informal units with their tax administration. The latter has put in place various corrective measures to contain and mitigate the unfavorable consequences on t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::2d28fec92d71786cab62d0aefcb79a00
Presque la majorité des études sur la clientèle se sont généralement axées sur le concept de la fidélité et les clients fidèles plutôt que sur les motifs incitateurs de changement des prestataires de services. Actuellement les fournisseurs
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::10583a072af4ee46c88de0d75b6a0480
Publikováno v:
International Journal of Accounting, Finance, Auditing, Management and Economics; Vol. 1 No. 3 (2020); 277-297
Almost all customer research has tended to focus on the concept of loyalty and loyal customers rather than on the drivers of change in service providers. Currently, service providers are trying to attract and retain customers through a variety of pro
Publikováno v:
International Journal of Accounting, Finance, Auditing, Management and Economics; Vol. 1 No. 2 (2020); 460-495
The success of organizations depends not only on customer loyalty, but also on preventing customer attrition. However, little research has been done on the termination of the relationship between the firm and its clients. In other words, a better und
La réussite des organisations dépend non seulement de la fidélisation des clients, mais aussi de la prévention de leur défection. Cependant, rares sont les recherches portant sur la cessation de la relation entre la firme et sa clientèle. Autre
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::291c4d5a3f81802a60396bfe5d9a3714
Publikováno v:
Economic & Social Development: Book of Proceedings; 2019, p385-397, 13p