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pro vyhledávání: '"Roberto P. Madruga"'
Autor:
Roberto P. Madruga, Edison Renato Silva, Jose Francisco Moreira Pessanha, Humberto Henriques de Arruda, Assed Naked Haddad
Publikováno v:
IEEE Access, Vol 12, Pp 119350-119370 (2024)
This study presents the evolution of the IFCX model into the Customer Experience Management Maturity Index (CXMMI), a comprehensive framework for assessing and benchmarking the maturity of customer experience management in organizations, by focusing
Externí odkaz:
https://doaj.org/article/3c31f34f1ffe4af7a4c9a614d4708049
Autor:
Roberto P. Madruga, Bryson Hilton, Bryan Hochstein, Leonardo Luiz Lima Navarro, Édison Renato Silva, Assed N. Haddad
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
Customer Success Management (CSM) is an emerging B2B strategy designed to prioritize and maximize customers’ value-in-use. Scholars have questioned whether CSM represents a rebranding of extant customer management practices or an evolution of custo
Externí odkaz:
https://doaj.org/article/5149a07853a8493cb6074ce5a3293237
Publikováno v:
Computational and Structural Biotechnology Journal, Vol 23, Iss , Pp 972-981 (2024)
Antimicrobial peptides (AMPs) are molecules found in most organisms, playing a vital role in innate immune defense against pathogens. Their mechanism of action involves the disruption of bacterial cell membranes, causing leakage of cellular contents
Externí odkaz:
https://doaj.org/article/9df23bbd2bf049c395bdde0352a4e4a1
Publikováno v:
mSystems, Vol 9, Iss 7 (2024)
ABSTRACT The alarming rise of antibiotic-resistant bacterial infections is driving efforts to develop alternatives to conventional antibiotics. In this context, antimicrobial peptides (AMPs) have emerged as promising candidates for their ability to t
Externí odkaz:
https://doaj.org/article/7441c61a80e14ab89c4305dbb25e0071
Autor:
Roberto Bello-Madruga, Javier Valle, M. Ángeles Jiménez, Marc Torrent, Vivian Montero-Alejo, David Andreu
Publikováno v:
Pharmaceutics, Vol 15, Iss 6, p 1777 (2023)
β-defensins are one of the most abundant and studied families of antimicrobial peptides (AMPs). Because of their selective toxicity to bacterial membranes and a broad spectrum of microbicidal action, β-defensins are regarded as potential therapeuti
Externí odkaz:
https://doaj.org/article/454a3b78b20f4aafa4ef788cc3c4a0a7