Zobrazeno 1 - 10
of 25
pro vyhledávání: '"Robert A. Virzi"'
Autor:
John S. Huitema, Robert A. Virzi
Publikováno v:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 41:315-319
Recent guidelines intended for designers of telephone menus for Interactive Voice Response (IVR) systems advocate keeping menus to four or fewer items. Additional items, the guidelines recommend, should appear on a secondary menu accessible from the
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::bc41765c3b57f4b88c57d273a85d306a
https://doi.org/10.1177/107118139704100171
https://doi.org/10.1177/107118139704100171
Publikováno v:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 39:228-232
We asked five usability specialists to review the user interface to a phone-based, interactive voice response system. The experts were instructed to conduct their review independently in three one-hour sessions and to record each usability problem on
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a5a0124e15576227234d527dec2bc148
https://doi.org/10.1177/154193129503900402
https://doi.org/10.1177/154193129503900402
Autor:
Robert A. Virzi, Paul Resnick
Publikováno v:
ACM Transactions on Computer-Human Interaction. 2:145-176
Menus, lists, and forms are the workhorse dialogue structures in telephone-based interactive voice response applications. Despite diversity in applications, there is a surprising homogeneity in the menu, list, and form styles commonly employed. There
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e6e06231b6a74bba19fbad1f7f7e269b
https://doi.org/10.1145/210181.210183
https://doi.org/10.1145/210181.210183
Publikováno v:
Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 37:309-313
A high-fidelity prototype of an extended voice mail application was created. We tested it using three distinct usability testing paradigms so that we could compare the quantity and quality of the information obtained using each. The three methods emp
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4f2ae58b2804a99892ec47c097287193
https://doi.org/10.1177/154193129303700412
https://doi.org/10.1177/154193129303700412
Publikováno v:
Proceedings of the Human Factors Society Annual Meeting. 36:211-215
We present the results of a laboratory study comparing three styles of audio menus. One of these styles is the technique predominantly employed in interactive voice response (IVR) systems today. Two alternatives to this Standard technique were evalua
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d22a49a625b5d329014d0d8bba3764db
https://doi.org/10.1518/107118192786751763
https://doi.org/10.1518/107118192786751763
Autor:
Robert A. Virzi
Publikováno v:
Human Factors: The Journal of the Human Factors and Ergonomics Society. 34:457-468
Attention has been given to making user interface design and testing less costly so that it might be more easily incorporated into the product development life cycle. Three experiments are reported in this paper that relate the proportion of usabilit
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2afb54700f6961ae637e388c3f96891c
https://doi.org/10.1177/001872089203400407
https://doi.org/10.1177/001872089203400407
Autor:
Robert A. Virzi
Publikováno v:
Proceedings of the Human Factors Society Annual Meeting. 35:240-243
Three dialing plans for accessing an audio-response system were prototyped using HyperCardTM and placed in a head-to-head comparison. The study was designed and executed so that we could make specific recommendations for improving the user interface
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a58cfe3fa73ae492972e471d1839493b
https://doi.org/10.1177/154193129103500407
https://doi.org/10.1177/154193129103500407
Autor:
Robert A. Virzi
Publikováno v:
Proceedings of the Human Factors Society Annual Meeting. 34:291-294
Recent attention has been focused on making user interface design less costly and more easily incorporated into the product development life cycle. This paper reports an experiment conducted to determine the minimum number of subjects required for a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1866d68d56d831f4c1dd0fecf6845dfc
https://doi.org/10.1177/154193129003400411
https://doi.org/10.1177/154193129003400411
Publikováno v:
Proceedings of the Human Factors Society Annual Meeting. 34:264-266
This panel will explore the varied uses of prototyping in the user interface design process. We expect to show that there is no single thing called “user interface prototyping” and that the differences are, in many ways, greater than the similari
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::229afd74d3171d00465cf150b4024da2
https://doi.org/10.1177/154193129003400405
https://doi.org/10.1177/154193129003400405
Autor:
Robert A. Virzi
Publisher Summary This chapter describes the costs and benefits associated with a collection of non-empirical methods for evaluating user interfaces, collectively called usability inspection methods. These methods are considered non-empirical because
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e8fc75a066f49b73e2dd63a71dcc259a
https://doi.org/10.1016/b978-044481862-1.50095-9
https://doi.org/10.1016/b978-044481862-1.50095-9
