The level of customer participation in co-production of planning the furniture services

Autor: Rigita Tijūnaitienė, Jelena Šidlauskienė, Evandželina Petukienė

Publikováno v: Business, Management and Education, Vol 8, Iss 1 (2010)

This article analyses customer’s level of participation in co-production of service. A client’s, known as a co-producer’s involvement is a pretty new conception of participation in creation of service where customers participate in projects, in

Externí odkaz: https://doaj.org/article/1ad19973504047609aeb50dc29e3d232

THE LEVEL OF CUSTOMER PARTICIPATION IN CO-PRODUCTION OF PLANNING THE FURNITURE SERVICES

Autor: Jelena Šidlauskienė, Rigita Tijūnaitienė, Evandželina Petukienė

Publikováno v: Business, Management and Education, Vol 8, Iss 1 (2010)
Business, Management and Education; Vol 8 No 1 (2010); 285-298
Business, Management and Economics Engineering; Vol 8 No 1 (2010); 285-298

This article analyses customer’s level of participation in co-production of service. A client’s, known as a co-producer’s involvement is a pretty new conception of participation in creation of service where customers participate in projects, in

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f034a724c4f95a8e0d9399fb2e940978
https://doi.org/10.3846/bme.2010.20