Innovative approaches to assessing the level of internal customer satisfaction

Autor: Riabtseva O.E., Masiuk N.O.

Publikováno v: Економічний вісник Державного вищого навчального закладу Український державний хіміко-технологічний університет, Vol 12, Iss 2, Pp 74-79 (2020)

In the article the concept of internal customer satisfaction is considered. The assessment of such an indicator is quite new, but very relevant for Ukrainian management. It helps to assess the level of cooperation between departments, to see the prob

Externí odkaz: https://doaj.org/article/13ed6144ffa64c5e9cd0c197dbdf42a7