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Autor:
Resende, Bianca Arcifa de, Dedini, Franco Giuseppe, Eckert, Jony Javorsky, Sigahi, Tiago F.A.C., Pinto, Jefferson de Souza, Anholon, Rosley
Publikováno v:
International Journal of Quality & Reliability Management, 2023, Vol. 41, Issue 4, pp. 1063-1088.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJQRM-07-2023-0237
