Zobrazeno 1 - 10
of 22
pro vyhledávání: '"Renaud Legoux"'
Publikováno v:
Journal of Service Research. 26:44-63
Building on the literatures on service failure and crisis seriousness, we develop a framework to understand the effects of a specific type of service crisis (i.e., data breaches) and organizational recovery resources on the reactions of the stock mar
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::98e61dd46eeb8570b3632a07d2b6e3aa
https://doi.org/10.1177/10946705211036944
https://doi.org/10.1177/10946705211036944
Autor:
Sylvain Sénécal, Renaud Legoux, Marc Fredette, Pierre-Majorique Léger, Horea Pauna, Jean-François Ménard, Élise Labonté-LeMoyne, François Courtemanche
Publikováno v:
Journal of Neuroscience, Psychology, and Economics. 12:18-33
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8357a3e1f864bf9453d2568fa6e1e1a8
https://doi.org/10.1037/npe0000103
https://doi.org/10.1037/npe0000103
Publikováno v:
Revista de Administração da UFSM. 11:736-756
The lack of transparency in African microfinance institutions (MFIs) is believed to delay the dissemination of microfinance in the continent. In this study, we focus on the question of how organizational characteristics and governmental corruption in
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a938ac7ac0276dcfbbacbde1acc45dd0
https://doi.org/10.5902/1983465931684
https://doi.org/10.5902/1983465931684
Publikováno v:
Tourism management perspectives
Tourism management perspectives, Elsevier, 2020, 34, pp.100670-. ⟨10.1016/j.tmp.2020.100670⟩
Tourism management perspectives, Elsevier, 2020, 34, pp.100670-. ⟨10.1016/j.tmp.2020.100670⟩
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::15bde6d0c24df61e34418195904da00f
https://hal.archives-ouvertes.fr/hal-03491063
https://hal.archives-ouvertes.fr/hal-03491063
Publikováno v:
Computers in Human Behavior. 81:1-9
A growing body of literature demonstrates that smartphone use can become problematic when individuals develop a technology dependency such that fear can result. This fear is often referred to as Nomophobia, denoting the fear of not being able to use
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c4e2e3b8c08cfe977de5fdefb68d65ff
https://doi.org/10.1016/j.chb.2017.11.026
https://doi.org/10.1016/j.chb.2017.11.026
Autor:
Yany Grégoire, Thomas M. Tripp, Marie-Louise Radanielina-Hita, Jeff Joireman, Renaud Legoux, Jeff D. Rotman
Publikováno v:
Journal of Business Ethics. 160:167-188
This research aims to understand how two basic schemas—vigilante and reparation—influence online public complaining. Drawing on two experiments, a longitudinal field study and content analysis of online complaints, the current research makes thre
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::0a188c0c8f6901d0ef9e1ba014744164
https://doi.org/10.1007/s10551-018-3850-1
https://doi.org/10.1007/s10551-018-3850-1
Publikováno v:
Journal of the Academy of Marketing Science. 45:789-806
The extant literature has studied the effects of a firm’s service recovery efforts on the reactions of customers and employees following an individual service failure. However, the impact of recovery efforts on a firm’s performance after a public
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ffff4c12e4224ac321b2afaeec41c755
https://doi.org/10.1007/s11747-017-0543-8
https://doi.org/10.1007/s11747-017-0543-8
Autor:
Renaud Legoux, Mariachiara Restuccia
In academic and business literature, suppliers providing solutions to their business-to-business (B2B) customers are often described as achieving increased customer retention, higher sales volumes, and enhanced cross-selling. Yet there is limited emp
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9ca67d5924f2ad8bd404917c99b04dd3
http://sro.sussex.ac.uk/id/eprint/78652/2/IMM_Restuccia-and-Legoux_2018_Preprint.pdf
http://sro.sussex.ac.uk/id/eprint/78652/2/IMM_Restuccia-and-Legoux_2018_Preprint.pdf
Publikováno v:
International Journal of Research in Marketing. 33:357-374
This article aims to demonstrate that distribution intermediaries, namely exhibitors, are influenced by critical reviews in their programming decisions after the launch of a movie. More specifically, it tests the effect of critical reviews on the dec
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::0a54cd73f678b46d091006e62fda4c2a
https://doi.org/10.1016/j.ijresmar.2015.07.003
https://doi.org/10.1016/j.ijresmar.2015.07.003
Publikováno v:
Journal of Cultural Economics. 41:421-439
Expenses in the performing arts have historically increased at a rate faster than earned revenues due to the labour reliance of the sector. Flanagan (The perilous life of symphony orchestras: artistic triumphs and economic challenges. Yale University
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1bb0269253df7acf1de9858aeff0a95e
https://doi.org/10.1007/s10824-016-9271-z
https://doi.org/10.1007/s10824-016-9271-z