Zobrazeno 1 - 10
of 31
pro vyhledávání: '"Rebecca M. Guidice"'
Publikováno v:
Journal of Services Marketing. 37:168-183
Purpose This paper aims to study the effects of widespread stress and uncertainty that is characteristic of organizational crises on service employees and to explore the extent to which organizations may proactively use supervisors’ positive humor
Publikováno v:
Journal of Small Business and Enterprise Development. 28:1035-1056
PurposeThis paper brings in relevant entrepreneurial behavior theory to understand the ownership decisions founders make during the nascent stage of new venture creation, and how such decisions impact the viability of the firm.Design/methodology/appr
Publikováno v:
Journal of Management & Organization. :1-21
As jobs become increasingly complex, organizations are challenged with finding effective ways to select and hire successful employees. The high level of uncertainty generally associated with hiring decisions is greater for complex jobs where it is di
Publikováno v:
International Journal of Cross Cultural Management. 20:271-300
To date there has been little to no widespread, universally accepted and theoretically driven examination of what an emerging market is and how best to capture its principle characteristics. Major international organizations, institutions, and schola
Autor:
Donald C. Barnes, Jessica Mesmer-Magnus, Rebecca M. Guidice, Lisa L. Scribner, Alexandra Krallman
Publikováno v:
Journal of Service Management. 32:129-141
PurposeThe unprecedented dynamics of the COVID-19 pandemic has forced firms to re-envision the customer experience and find new ways to ensure positive service encounters. This context has underscored the reality that drivers of customer delight in a
Publikováno v:
Journal of Service Theory and Practice. 30:149-170
PurposeWith increasing competition in the marketplace, there is a greater push for exceeding customer expectations and delivering customer delight to ensure firm’s success. The main reason for this push is the beneficial outcomes for the firm. More
Publikováno v:
International Journal of Organizational Analysis. 27:925-946
Purpose The purpose of this paper is to link firms’ strategic archetypes as formulated by Miles and Snow (1978) to the more recent literature on organizational ambidexterity. Examining these obvious linkages, the paper also addresses how these firm
Autor:
Rebecca M. Guidice, Alex Vestal
Publikováno v:
Journal of General Management. 44:232-242
Leveraging insights from research on strategic leadership, this article theorizes that CEOs’ personal characteristics predict the extent to which CEOs seek strategic advice from executives at other organizations. Further, seeking strategic advice f
Publikováno v:
Journal of Management Development. 37:697-710
Purpose The purpose of this paper is to examine how employees’ perceptions of their supervisor’s use of four types of humour relate to employee job satisfaction, organisational pride, organisational commitment and self-esteem. Supervisor favourab
Publikováno v:
International Journal of Entrepreneurial Behavior & Research. 24:1036-1060
Purpose Little is known regarding joiners (i.e. early-stage non-founder entrepreneurial employees) and their commitment to joining a new venture vs pursuing a more rational and stable career path. The purpose of this paper is to bring an understandin