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pro vyhledávání: '"Raoul Kübler"'
Publikováno v:
Service Science. 14:121-138
Pandemics cause business disruptions that have serious implications for the design and delivery of services, leading to adverse performance consequences for services industries. Focusing on the restaurant industry, the authors present a conceptual fr
Autor:
Thorsten Hennig-Thurau, Nilusha Aliman, Alina Herting, Gerrit Cziehso, Raoul Kübler, Marc Linder
Publikováno v:
SSRN Electronic Journal.