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pro vyhledávání: '"Ranu Tri Johan Efendi"'
Autor:
Ranu Tri Johan Efendi, Hermien Tridayanti, Joko Suyono, Damarsari Ratnasahara Elisabeth, Dian Arisanti
Publikováno v:
IJEBD (International Journal of Entrepreneurship and Business Development), Vol 4, Iss 3 (2021)
Purpose: is to find out and analyze determine the effect of service quality on customer satisfaction, service quality on customer loyalty, customer satisfaction on customer loyalty and the role of customer satisfaction as a mediation of the effect of
Externí odkaz:
https://doaj.org/article/5cc58ba041cb4d8aa952252ffb54c749
