Zobrazeno 1 - 10
of 20
pro vyhledávání: '"Raksmey Sann"'
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
This study aims to summarize the critical idea into a conceptual model to better understand the impacts of COVID-19 pandemic on the tourism and hospitality industry and synthesize recommendations for future research. Utilizing the Web of Science, Sco
Externí odkaz:
https://doaj.org/article/68a8cfe955e740449a6b1e3599b7631a
Autor:
Raksmey Sann, Saharat Siripipattaworn
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
AbstractAlthough students around campuses mostly rely on university public transportation (i.e. shuttle buses), studies on how university public transportation logistics service quality impacts student satisfaction are limited. Hence, this study inve
Externí odkaz:
https://doaj.org/article/2110f5f2943844ccb6e15132e5936e07
Publikováno v:
Applied Sciences, Vol 13, Iss 5, p 3073 (2023)
By looking at complaints made by guests of different star-rated hotels, this study attempts to detect associations between complaint attributions and specific consequences. A multifaceted approach is applied. First, a content analysis is conducted to
Externí odkaz:
https://doaj.org/article/8b564e10483c420ca6373735da570710
Autor:
Raksmey Sann, Pei-Chun Lai
Publikováno v:
Consumer Behavior in Tourism and Hospitality. 18:17-34
Purpose This study aims to understand the satisfaction and needs of eastern and western travelers as hotel guest, based on their experiences as seen in guest reviews and review topics. Design/methodology/approach Considering 2,965 and 1,035 western a
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8874aa0b82a1bfbfc9252c174925e35f
https://doi.org/10.1108/cbth-04-2022-0084
https://doi.org/10.1108/cbth-04-2022-0084
Publikováno v:
Journal of Hospitality and Tourism Management. 53:81-90
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a1ab70ab0a0820810d1f757e3ff006a1
https://doi.org/10.1016/j.jhtm.2022.07.020
https://doi.org/10.1016/j.jhtm.2022.07.020
Publikováno v:
Journal of Hospitality and Tourism Insights.
PurposeThis study aims to develop an assessment scale for university service quality (university SQ) and examine University Service Quality assessment model (UNIQUAL) of higher education during the pandemic.Design/methodology/approachTwo studies appl
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8af973017ce66b9b246c006794e67a1a
https://doi.org/10.1108/jhti-08-2022-0343
https://doi.org/10.1108/jhti-08-2022-0343
Autor:
Raksmey Sann, Pei-Chun Lai
Publikováno v:
Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs ISBN: 9783031246869
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a2e172c169bc3daff85ea8886b9132ee
https://doi.org/10.1007/978-3-031-24687-6_64
https://doi.org/10.1007/978-3-031-24687-6_64
Autor:
Raksmey Sann, Pei-Chun Lai
Publikováno v:
International Journal of Culture, Tourism and Hospitality Research. 15:43-58
Purpose This paper aims to shed light on differences in the patterns of online rating behavior that Chinese- and English-speaking travelers adopt when making hotel reviews on TripAdvisor. Design/methodology/approach A dual analysis was conducted on 8
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::adcd4b570fed45bbb1acc1a31317f2d7
https://doi.org/10.1108/ijcthr-01-2020-0010
https://doi.org/10.1108/ijcthr-01-2020-0010
Publikováno v:
International Journal of Environmental Research and Public Health; Volume 19; Issue 14; Pages: 8416
Introduction: Recently, the Thai government has been promoting the innovation of finished forms of traditional Thai medicine (TTM) products (e.g., tablets and capsules). According to the existing literature, most consumers are unaware of the finished
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4be2c8093180b40747a125e4cb35aa59
https://pubmed.ncbi.nlm.nih.gov/35886268
https://pubmed.ncbi.nlm.nih.gov/35886268