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pro vyhledávání: '"Rahmat Purbandono"'
Publikováno v:
Jurnal Riset Manajemen dan Bisnis. 9:99
Dynamic capabilities are regarded as a strategic premise to creating, maintaining and upgrading sustainable competitiveness. Considering organizational learning as a mediator variable, this study tests the relationship between entrepreneurial capabil
Autor:
Shita Lusi Wardhani, Rahmat Purbandono
Publikováno v:
Jurnal Riset Manajemen dan Bisnis. 9:13
This study aims to measure the quality of service by the Layanan Administrasi Akademik Perguruan Tinggi in Yogyakarta. Quality of service is measured using the concept of SERVQUAL developed by Parasuraman et al. (1985) consists of 10 dimensions. They