Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Rafaa Morgos"'
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
This study examines the impact of chatbot usability on customer satisfaction in Jordanian commercial banks, focusing on the mediating role of customer empowerment. Using a quantitative approach, data was collected from bank customers in Jordan throug
Externí odkaz:
https://doaj.org/article/9907ecbcd9a44c2e8277bf7605b8b84c
