Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Rachmasari Adinda"'
Autor:
Hasrini Sari, Rachmasari Adinda
Publikováno v:
International Journal of Asian Business and Information Management. 14:1-16
While the use of artificial intelligence and chatbots is increasing, studies of customer experiences in using chatbots remain rare. This article explores the experience of customers before, during, and after their interaction with a chatbot to determ
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5e01787c00f34781719080039c28c9b9
https://doi.org/10.4018/ijabim.322438
https://doi.org/10.4018/ijabim.322438
