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pro vyhledávání: '"RAMACHANDRAN, Rajagopalan"'
Publikováno v:
Journal of Textiles & Engineers / Tekstil ve Mühendis; 2017, Vol. 24 Issue 108, p269-274, 6p
Publikováno v:
International Journal of Process Management and Benchmarking. 3:47
Building an as-is process model requires the analyst to effectively extract knowledge about the process from multiple sources. This paper elaborates on the various elicitation techniques, including questionnaires, interviews, workshops and role play,