Zobrazeno 1 - 10 of 21 pro vyhledávání: '"Public transportation service"'
1
Akademický článek
Measuring Service Quality of Bus Services in Sulaimani City
Autor: Niyan Hussien Ibrahim, Rozhen Kamal Mohammed-Amin, Alan Faraydoon Ali
Publikováno v: Kurdistan Journal of Applied Research, Vol 5, Iss 1, Pp 270-286 (2020)
This research paper presents a descriptive model to assess the quality of bus services by measuring passengers’ satisfaction in Sulaimani city. Transportation facilities are enlivening the economic activities of any country. Public transportation s
Externí odkaz: https://doaj.org/article/bb123955437f4c21a6fd579cd8e75365
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2
Akademický článek
Service quality of the urban public transport companies and sustainable city logistics
Autor: Chocholac Jan, Sommerauerova Dana, Hyrslova Jaroslava, Kucera Tomas, Hruska Roman, Machalik Stanislav
Publikováno v: Open Engineering, Vol 10, Iss 1, Pp 86-97 (2020)
The issue of sustainable city logistics has steadily been developed over the last decades. Urban public transport companies can make a significant contribution to the concept of sustainable city logistics. The customers’ perception and satisfaction
Externí odkaz: https://doaj.org/article/14da5a6c83d3475f82265c9638aca010
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3
Akademický článek
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5
Service quality of the urban public transport companies and sustainable city logistics
Autor: Dana Sommerauerová, Jaroslava Hyršlová, Tomáš Kučera, Roman Hruška, Stanislav Machalik, Jan Chocholáč
Publikováno v: Open Engineering, Vol 10, Iss 1, Pp 86-97 (2020)
The issue of sustainable city logistics has steadily been developed over the last decades. Urban public transport companies can make a significant contribution to the concept of sustainable city logistics. The customers’ perception and satisfaction
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::24fc2c033e1cde19de5609903ad602ee
https://doi.org/10.1515/eng-2020-0010
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6
Customer Relationship Management in Public Transportation: A Comparative Analysis
Autor: Andrey S. Mikhaylov, Anna A. Mikhaylova
Publikováno v: Volume: 6, Issue: 5 221-226
International Review of Management and Marketing
International Review of Management and Marketing, Vol 6, Iss 5, Pp 221-226 (2016)
Customer complaint behaviour is an unlikely predictable sequence of actions and reactions a person goes through in case of a service failure. Yet a number of studies have raised the issue on the pattern of customer complaint behaviour and have even r
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::e2432cc83c1c30c674238c5d7e62d58b
https://dergipark.org.tr/tr/pub/irmm/issue/32099/355554
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7
Marketing evaluation of quality attributes of public transport using parametric approach: an overview of some of the results of two waves of research
Autor: Sidorchuk, Roman, Skorobogatykh, Irina
Publikováno v: Marketing MBA.Marketing management firms.. 1(2)
The paper deals with marketing research of public transport Mountains. Moscow. The methodology of research on the method of observation-based marketing technology "Mystery Shopper" using indicators of quality of transportation services. In this paper
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od_______645::ba028521695b682821f1a0f479d7aa3a
http://www.marketing-mba.ru/article/v1_15/Skorobogatykh.pdf
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8
A importância da fiscalização do serviço público como instrumento de gestão e política pública: uma breve análise do sistema de transporte coletivo urbano de passageiros da cidade de São Paulo
Autor: Ávila, Cassiano Quevedo Rosas de
Publikováno v: Repositório Institucional do FGV (FGV Repositório Digital)
Fundação Getulio Vargas (FGV)
instacron:FGV
The paper aims to analyze the importance of supervision of public service as an instrument of public policy and management. For this purpose, we propose to study the Urban Public Transportation System of the City of São Paulo, from the model establi
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od______3056::203a0cb2df44f09e1282ef1ca96c762e
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9
A simplified model for scheduling services on auxiliary bus lines
Autor: Codina Sancho, Esteve, Montero Mercadé, Lídia
Publikováno v: Recercat. Dipósit de la Recerca de Catalunya
Universitat Jaume I
In this paper, a mathematical programming based model is described to assist with the schedule of services for a set of auxiliary bus lines that operate alleviating a disruption of the regular transportation system during a given time period. In cont
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::b04b17e3980928316179a63be2ed7e4c
https://hdl.handle.net/2117/24683
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10
A simplified model for scheduling services on auxiliary bus lines
Autor: Codina Sancho, Esteve|||0000-0002-9431-6158, Montero Mercadé, Lídia|||0000-0001-5722-138X
Publikováno v: UPCommons. Portal del coneixement obert de la UPC
Universitat Politècnica de Catalunya (UPC)
In this paper, a mathematical programming based model is described to assist with the schedule of services for a set of auxiliary bus lines that operate alleviating a disruption of the regular transportation system during a given time period. In cont
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=RECOLECTA___::6a95dd3a6c0b2a3fd4e6f38deca7f77f
http://hdl.handle.net/2117/24683
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