Zobrazeno 1 - 1
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pro vyhledávání: '"Prastowo Suryo"'
Autor:
Prastowo Suryo, Fajarwati Fajarwati
Publikováno v:
Jurnal Analisis Bisnis Ekonomi, Vol 8, Iss 1, Pp 100-114 (2016)
This research was conducted to analyze the influence of Total Service Quality Management (TSQM) to the customers satisfaction (the customers meant in this research were the business class train passengers of Tugu Railway Station Yogyakarta) by using
Externí odkaz:
https://doaj.org/article/81be1cb477c84de4a999b5fdf9ce8cb6
