Human Factors in Healthcare: Combining Quantitative and Qualitative Analysis

Autor: Wolf, Laurie, Marshall, Jessica, Sledge, Jennifer A., Potter, Pat, Boxerman, Stuart, Grayson, Deborah, Evanoff, Brad

Publikováno v: Proceedings of the Human Factors and Ergonomics Society Annual Meeting; October 2003, Vol. 47 Issue: 12 p1411-1414, 4p

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Interviewing people with learning difficulties for service evaluations : a comparison of two interview formats

Autor: Potter, Patricia Jane

User involvement in service planning and evaluations has been given a high priority both by the government and by healthcare providers. Consumer satisfactions surveys are one of the main methods by which this process is undertaken. The use of intervi

Externí odkaz: http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.532385