Investigating patient engagement associations between a postdischarge texting programme and patient experience, readmission and revisit rates outcomes.

Autor: Bruce C; System Patient Experience, Houston Methodist, Houston, Texas, USA crbruce@houstonmethodist.org., Pinn-Kirkland T; Houston Methodist Physicians Alliance for Quality, Houston Methodist, Houston, Texas, USA., Meyers A; Houston Methodist Physician Organization, Houston Methodist, Houston, Texas, USA., Javaluyas E; Department of Nursing, Houston Methodist Hospital, Houston, Texas, USA., Osborn J; System Quality & Patient Safety, Houston Methodist, Houston, Texas, USA., Kelkar S; System Quality & Patient Safety, Houston Methodist, Houston, Texas, USA., Bruchhaus L; Department of Guest Relations and Patient Experience, Houston Methodist The Woodlands, The Woodlands, Texas, USA., McLaury K; Department of Guest Relations and Patient Experience, Houston Methodist The Woodlands, The Woodlands, Texas, USA., Sauceda K; Department of Guest Relations and Patient Experience, Houston Methodist Sugar Land Hospital, Sugar Land, Texas, USA., Carr K; Department of Guest Relations and Patient Experience, Houston Methodist Sugar Land Hospital, Sugar Land, Texas, USA., Garcia C; Department of Guest Relations and Patient Experience, Houston Methodist Baytown, Houston, Texas, USA., Arabie LA; Houston Methodist Clear Lake, Houston, Texas, USA., Williams T; System Patient Experience, Houston Methodist, Houston, Texas, USA., Vozzella G; Department of Nursing, Houston Methodist, Houston, Texas, USA., Nisar T; Center for Health Data Science & Analytics, Houston Methodist, Houston, Texas, USA., Schwartz RL; Houston Methodist Academic Institute, Houston Methodist, Houston, Texas, USA., Sasangohar F; Industrial and Systems Engineering, Texas A&M University System, College Station, Texas, USA.

Publikováno v: BMJ open [BMJ Open] 2024 Mar 13; Vol. 14 (3), pp. e079775. Date of Electronic Publication: 2024 Mar 13.