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Publikováno v:
Polish Journal of Management Studies. 26:189-201
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::3204a87ed4ec661a259d26441df5d374
https://doi.org/10.17512/pjms.2022.26.1.12
https://doi.org/10.17512/pjms.2022.26.1.12
Autor:
Petra Martíšková, Roman Švec
Publikováno v:
Littera Scripta, Iss 1, Pp 72-87 (2017)
This paper deals with customer feedback given to e-shops by Czech B2C customers. There are three aims: (1) to find out whether respondents have already given their feedback to an e-shop, (2) to investigate the nature of given feedback (with emphasis
Externí odkaz:
https://doaj.org/article/aac622b939014f5fbbe081a29869d280