Zobrazeno 1 - 10
of 13
pro vyhledávání: '"Peter Anabila"'
Publikováno v:
Journal of Brand Management. 29:363-382
Publikováno v:
International Journal of Wine Business Research. 34:133-154
Purpose This study aims to investigate the relationship between brand positioning and business performance, as well as the mediation effect of brand equity between them within the context of Ghana’s alcoholic beverages industry. Design/methodology/
Publikováno v:
Journal of Quality Assurance in Hospitality & Tourism. 23:748-770
Current research has questioned the wisdom in over-reliance on customer satisfaction (CS) as the basis for achieving customer loyalty (CL) but rather emphasized the need for firms to go beyond mere...
Publikováno v:
Journal of Strategic Marketing. 31:99-115
The study investigates the relationship between market orientation and behavioural intentions in Ghana’s tourism industry using tourist satisfaction as a mediator. A sample of 226 respondents of 18...
Autor:
Peter Anabila
Publikováno v:
International Journal of Pharmaceutical and Healthcare Marketing. 15:155-172
Purpose This study aims to explore the utility of relationship marketing (RM) practices in achieving customer loyalty (CL) via customer satisfaction (CS) as the mediator. Design/methodology/approach A convenience sampling of 592 customers of private
Publikováno v:
Journal of Marketing for Higher Education. 30:125-144
The purpose of the study was to assess the role of market orientation (MO), mediated by job satisfaction (JS) and its effect on market performance (MP) in Ghana’s private universities. A sample of ...
Autor:
Peter Anabila
Publikováno v:
Journal of Marketing Communications. 26:229-242
The study investigates the role of integrated marketing communications (IMC) and its effect on brand equity (BE) and business performance (BP) in Ghana’s microfinance institutions (MFIs). A...
Publikováno v:
International Journal of Health Care Quality Assurance. 32:176-190
Purpose The purpose of this paper is to investigate the role of service quality (SQ), customer satisfaction (CS) and customer loyalty (CL) in Ghana’s health sector and a comparative analysis of private and public hospital SQ. Design/methodology/app
Publikováno v:
International Journal of Bank Marketing. 35:983-996
Purpose The purpose of this paper is to investigate the mediating role of brand preference on the relationship between bank advertising and customer loyalty in Ghana’s banking industry. Design/methodology/approach A total number of 600 respondents
Autor:
Peter Anabila
Publikováno v:
Health marketing quarterly. 36(2)
The study investigates the role of service quality in Ghana's private hospitals and its effect on patients' satisfaction and loyalty. A sample of 622 respondents was drawn using convenience sampling. Structural equation modeling using smart PLS was u