Explaining Web Technology Diffusion: An Institutional Theory Perspective.

Autor: Pearson, Ann M.¹ apearson@cba.siu.edu, Keller, Heath²

Publikováno v: Communications of the Association for Information Systems. 2009, Vol. 25, p593-606. 14p. 1 Diagram.

An exploratory examination of the impact of web functionality across the customer service life cycle : a multi-criteria

Autor: Pearson, Ann M.

Publikováno v: Available to subscribers only..

Thesis (Ph. D.)--Southern Illinois University Carbondale, 2009.
"Department of Management." Keywords: Customer e-satisfaction, Customer service life cycle, Online shopping, Policy capturing, Web functionality, Customer service. Includes bibliogr

Externí odkaz: http://proquest.umi.com/pqdweb?did=1791777561&sid=2&Fmt=2&clientId=1509&RQT=309&VName=PQD

An Exploratory Examination of the Impact of Web Functionality across the Customer Service Life Cycle

Autor: Pearson, Ann M.

Publikováno v: Dissertations.

Using the resource-based view (RBV) of the firm, this research examines how organizations integrate organizational resources with Web technology to implement Web functionalities to support the four stages of the Customer Service Life Cycle (CSLC). Th

Externí odkaz: https://opensiuc.lib.siu.edu/dissertations/282
https://opensiuc.lib.siu.edu/context/dissertations/article/1282/viewcontent/Pearson_siu_0209D_10134.pdf

Glucose acts in the CNS to regulate gastric motility during hypoglycemia.

Autor: Min Shi, Jones, Allison R., Niedringhaus, Mark S., Pearson, Rebecca J., Biehl, Ann M., Ferreira Jr., Manuel, Sahibzada, Niaz, Verbalis, Joseph G., Gillis, Richard A.

Publikováno v: American Journal of Physiology: Regulatory, Integrative & Comparative Physiology; Nov2003, Vol. 54 Issue 5, pR1192-R1202, 11p, 4 Charts, 9 Graphs

Women and Portraits in Early Modern Europe: Gender, Agency, Identity.

Autor: Poole, Katherine M.

Publikováno v: Woman's Art Journal; Spring/Summer2010, Vol. 31 Issue 1, p43-45, 3p, 1 Black and White Photograph