Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Participation roles and responsibilities"'
Autor:
Victorino, Liana, Field, Joy M., Buell, Ryan W., Dixon, Michael J., Meyer Goldstein, Susan, Menor, Larry J., Pullman, Madeleine E., Roth, Aleda V., Secchi, Enrico, Zhang, Jie J.
Publikováno v:
Journal of Service Management, 2018, Vol. 29, Issue 1, pp. 39-54.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JOSM-08-2017-0192
Autor:
Field, Joy M., Victorino, Liana, Buell, Ryan W., Dixon, Michael J., Meyer Goldstein, Susan, Menor, Larry J., Pullman, Madeleine E., Roth, Aleda V., Secchi, Enrico, Zhang, Jie J.
Publikováno v:
Journal of Service Management, 2018, Vol. 29, Issue 1, pp. 55-97.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JOSM-08-2017-0191
Autor:
Aleda V. Roth, Madeleine E. Pullman, Larry J. Menor, Jie J. Zhang, Liana Victorino, Susan Meyer Goldstein, Ryan W. Buell, Michael Dixon, Joy M. Field, Enrico Secchi
Publikováno v:
Journal of Service Management. 29:39-54
Purpose The purpose of this paper is to identify research themes in service operations that have great potential for exciting and innovative conceptual and empirical work. To frame these research themes, the paper provides a systematic literature rev
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::283c293360597770864a2985579b23ac
https://doi.org/10.1108/josm-08-2017-0192
https://doi.org/10.1108/josm-08-2017-0192
Autor:
Jie J. Zhang, Michael Dixon, Susan Meyer Goldstein, Enrico Secchi, Madeleine E. Pullman, Aleda V. Roth, Joy M. Field, Ryan W. Buell, Larry J. Menor, Liana Victorino
Publikováno v:
Management Faculty Publications
Purpose The purpose of this paper is to present exciting and innovative research questions in service operations that are aligned with eight key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Exper
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::87c3479428d8d5108955e703c983309b
