Zobrazeno 1 - 10
of 176
pro vyhledávání: '"Osman M. Karatepe"'
Autor:
Osman M. Karatepe, Turgay Avci
Publikováno v:
SAGE Open, Vol 9 (2019)
Job embeddedness is a collection of forces and a motivational variable that enables health care managers to retain employees. In light of this, our empirical study assesses job embeddedness as a mediator linking coworker and supervisor support to non
Externí odkaz:
https://doaj.org/article/225ced5bc296434fbc893bd9de84a535
Publikováno v:
Tourism and Hospitality Management, Vol 21, Iss 2, Pp 191-202 (2015)
Purpose – The purpose of this study is to investigate whether males and females differ on the emphases they place on core service and relational service in choosing a hotel. Design/Methodology – Data were gathered from the residents of a metro a
Externí odkaz:
https://doaj.org/article/3ed5e4afca9945908f6144f693b56b5d
Autor:
Osman M. Karatepe, Georgiana Karadas
Publikováno v:
Journal of Business Economics and Management, Vol 13, Iss 4 (2012)
The purpose of this study is to develop and test a conceptual model that examines job embeddedness as a partial mediator of the impact of management commitment to service quality on service recovery performance and extra-role customer service. Traini
Externí odkaz:
https://doaj.org/article/5a151dcce9f04e53a5e8aa8c7bdab08f
Autor:
Osman M. Karatepe
Publikováno v:
Journal of Business Economics and Management, Vol 12, Iss 2 (2011)
The purpose of this study is to investigate customer satisfaction as a mediator of the effects of service environment, interaction quality, empathy, and reliability on loyalty. The present study also aims to examine gender as a moderator in the relat
Externí odkaz:
https://doaj.org/article/6dad4f82553b4425bf7c03cf9ef1d56c
Publikováno v:
Current Issues in Tourism. :1-17
Publikováno v:
The Service Industries Journal. 43:312-335
Publikováno v:
International Journal of Mental Health Promotion. 25:287-307
Publikováno v:
Journal of Management & Organization. :1-18
Our paper examines whether the impact of abusive supervision on on-the-job embeddedness (JEM) is stronger than on job satisfaction (JSAT), affective organizational commitment (AOC), and turnover intentions. We also examine whether the mediation impac
Publikováno v:
International Journal of Workplace Health Management. 15:657-676
PurposeThis paper aims to examine the effect of leader–member exchange (LMX) and work–family enrichment (WFE) on anxiety and depression, social functioning and loss of confidence as three dimensions of mental health. Furthermore, the paper aims t
Publikováno v:
International Journal of Bank Marketing.
PurposeThis study aims to propose and examine a research model where work engagement mediates the impacts of high-involvement work practices (HIWPs) on bank employees' turnover intentions. Specifically, the paper assesses: (a) the effects of empowerm