Zobrazeno 1 - 10
of 34
pro vyhledávání: '"Omar S. Itani"'
Publikováno v:
Journal of Service Theory and Practice. 33:436-461
PurposeThis study examines the contextual variables that can curb the negative effects of role conflict on job satisfaction and enhance the positive effect of job satisfaction on creativity and service performance. More specifically, adopting the job
Publikováno v:
International Journal of Retail & Distribution Management. 51:238-261
PurposeThis study aims to integrate brand and retailer levels variables to examine the direct and indirect relationships between omnichannel retailing and consumer engagement.Design/methodology/approachSurvey data are collected from a sample consumer
Publikováno v:
European Journal of Marketing
European Journal of Marketing, 2022, ⟨10.1108/EJM-11-2021-0916⟩
European Journal of Marketing, 2022, ⟨10.1108/EJM-11-2021-0916⟩
Purpose This study aims to develop and test a process model of the effect of social media use by business-to-business (B2B) salespeople on their value cocreation and cross/upselling performance. Adopting a research acquisition perspective, the author
Publikováno v:
Industrial Marketing Management. 104:226-240
Publikováno v:
European Journal of Marketing. 56:500-531
Purpose The purpose of this study is to examine the role of salesperson moral identity centrality in value co-creation. This study identified and tested an extended identity-based formation process of selling orientation, customer orientation and val
Publikováno v:
Industrial Marketing Management. 100:127-144
The nature of inside sales has shifted, increasing in autonomy, importance, and scope. Moreover, buyers are changing their preferences from face-to-face interactions to virtual-based relationships, leading to a future full of opportunities for inside
Publikováno v:
Journal of Business & Industrial Marketing.
Purpose Although research analyzing the consequences of salesperson social media use in driving sales behaviors and performance outcomes has proliferated in the recent past, there are significant research gaps in the domain. Grounded in task-technolo
Publikováno v:
Asia Pacific Journal of Marketing and Logistics.
PurposeThis study investigates the mediating role of consumer engagement (CE) in the relationship between perceived behavioral control (PBC) and purchase intent and the moderating role of perceived safety in the relationship between PBC and CE in the
Autor:
Omar S. Itani, Aniefre Eddie Inyang
Publikováno v:
International Journal of Bank Marketing, 2015, Vol. 33, Issue 6, pp. 692-716.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJBM-06-2014-0076
Publikováno v:
Journal of Promotion Management. 28:537-558