Zobrazeno 1 - 10
of 74
pro vyhledávání: '"Olof Wahlberg"'
Autor:
Olof Wahlberg
Publikováno v:
International Journal of Retail & Distribution Management, 2016, Vol. 44, Issue 4, pp. 465-488.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJRDM-08-2014-0121
Publikováno v:
Scandinavian Journal of Forest Research. 32:320-326
Interactions between value-creating activities are vital to increasing product value. Information sharing is a cornerstone of such interactions. For a forest-owning company with the primary objective to be leading in selling roundwood to forest indus
Publikováno v:
International Journal of Bank Marketing. 34:904-923
Purpose The purpose of this paper is to explore mass affluent customer perceptions of the service quality delivered by personal advisors and banks, and the contributions of personal advisors and banks to customer satisfaction; and also to analyse the
Autor:
Olof Wahlberg
Publikováno v:
International Journal of Retail & Distribution Management. 44:465-488
Purpose – The purpose of this paper is to explore the qualities of a small town centre and how such centres can enhance their attractiveness. Design/methodology/approach – A convenience sampling procedure was used to administer a web survey to vi
Publikováno v:
Journal of Financial Services Marketing. 20:191-207
This study explores how customers’ affective commitment and calculative commitment to the personal adviser and bank, respectively, affect their intentional loyalty to the personal adviser and bank. Data were collected using a web survey of mass aff
Publikováno v:
Journal of Constructivist Psychology. 26:262-279
Repertory grid technique and principal component analysis were used to map and analyze how 75 lending officers (LOs) viewed their assessments of small and medium-sized enterprises’ loan applications in one bank and region. A standard set of element
Publikováno v:
Scandinavian Journal of Forest Research. 29:56-70
The forest planning system of large Swedish forest owners follows a three step procedure: long-term, medium-term, and short-term planning. The system is sequential and hierarchical in the sense that longer-term plans form the framework for shorter-te
Publikováno v:
Managing Service Quality: An International Journal. 22:359-385
PurposeThe purpose of this paper is to explore the possible usefulness of a combined multi‐attribute and Kano model in analysing how service quality is perceived by mass affluent bank customers. More precisely, to identify quality dimensions, attri
Autor:
Yvonne von Friedrichs, Olof Wahlberg
Publikováno v:
International Journal of Entrepreneurship and Small Business. 29:199
This paper is about the growth, roots and concerns of social entrepreneurship in a small, peripheral society, where the sports club has taken over common public responsibilities and become a change agent for the community development. The aim is to c
Publikováno v:
Silva Fennica, Vol 46, Iss 5 (2012)
Forest data and forest information are central to forest management planning. The knowledge a large forest-owning company possesses about its forests could potentially be a strategic capability. In this study, the forest-planning process of a large f