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Publikováno v:
International Journal for Quality Research, Vol 16, Iss 4, Pp 1071-1082 (2022)
The objective of this research is to explore the statement of Dr Ishikawa that "95% of process problems can be rectified using the 7 Basic tools of Quality".This qualitative study utilising interviews found that only 15% of respondents stated Ishikaw
Externí odkaz:
https://doaj.org/article/0ef19096b9994acb8cd1e3c630b944d0
