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Publikováno v:
Eastern Europe: economy, business and management.
This article reveals the importance of CRM-systems as a customer-oriented concept of doing business, the relevance of their implementation in order to standardize the work of staff with customers and automate production, marketing, sales and manageme
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::73a4e73a7a491f500dc567bbc50ff1a7
https://doi.org/10.32782/easterneurope.29-13
https://doi.org/10.32782/easterneurope.29-13
