Výsledky vyhledávání - "Octavia, Anna Stasia"

PENGARUH CUSTOMER RELATIONSHIP MANAGEMENT (CRM) DAN KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN PADA BUSINESS GOVERNMENT AND ENTERPRISE SERVICE (BGES) PT. TELKOM WITEL SULTRA

Autor: Octavia, Anna Stasia, Patwayati, Patwayati, Rommy, Nursaban

Publikováno v: Jurnal Manajemen, Bisnis dan Organisasi (JUMBO); Vol 3, No 1 (2019): Jurnal Jumbo Vol 3 No 1; 01-10

This research is aimed to determine and analyze the Effect of Customer Relationship Management (CRM) and Service Quality on Customer Loyalty through Customer Satisfaction in Business Government and Enterprise Service (BGES) of PT. Telkom Witel in Sou

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=univhaluoleo::4ac9c0fab9482fa703b8a2e9f8b68a34
http://ojs.uho.ac.id/index.php/JUMBO/article/view/7211

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