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Niza, Luís Filipe Fonseca
Retail competitiveness and changes in consumer behaviour leverage the knowledge associated to the way consumers experience the activities provided by companies. The quality of the experience that consumers perceive has been studied in different conte
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______1199::119b4cdb0ce720a2b0351b152c1a8c65
https://hdl.handle.net/10071/27056
https://hdl.handle.net/10071/27056
