Zobrazeno 1 - 9
of 9
pro vyhledávání: '"Nicole M. Humphrey"'
Autor:
Nicole M. Humphrey
Publikováno v:
Journal of Public and Nonprofit Affairs, Vol 6, Iss 1 (2020)
Emotion management describes the ability of an employee to regulate the outward manifestation of emotions during personal interactions. Prior studies examining emotions in organizations have often emphasized the production of emotional labor during s
Externí odkaz:
https://doaj.org/article/8723a2af05a543c682ce68f7bdb9674d
Autor:
Nicole M. Humphrey
Publikováno v:
Public Integrity. 25:316-325
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f71f726b1525df610aacc9f2869cf2ee
https://doi.org/10.1080/10999922.2022.2076491
https://doi.org/10.1080/10999922.2022.2076491
Autor:
Nicole M. Humphrey
Publikováno v:
Administration & Society. 54:741-758
Discussions of race have often been on the periphery emotional labor scholarship. This piece considers the link between race and emotional labor, arguing that racial bias in public organizations creates disparities in emotional labor among employees.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::c827799d2cd0ebe9d9dbee7fed269e35
https://doi.org/10.1177/00953997211037583
https://doi.org/10.1177/00953997211037583
Autor:
Nicole M. Humphrey
Publikováno v:
State and Local Government Review. 53:260-270
When examining emotions and professionalism, scholars have questioned how these concepts can coexist. Using ten interviews with local administrators, this exploratory study suggests that emotions and professionalism are interrelated—to be professio
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b44cb5f9069513cdc2931932e27afee7
https://doi.org/10.1177/0160323x211048847
https://doi.org/10.1177/0160323x211048847
Publikováno v:
Review of Public Personnel Administration. 41:674-699
Workplace incivility can have deleterious effects on individuals and organizations such as decreased job satisfaction and commitment, employee turnover, and reductions in morale and performance. Moreover, these effects can be exacerbated for women an
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1747cf06f782b5a40c31c756f21c22a6
https://doi.org/10.1177/0734371x20927760
https://doi.org/10.1177/0734371x20927760
Autor:
Nicole M. Humphrey
Publikováno v:
Handbook on Gender and Public Administration ISBN: 9781789904734
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::50ea1484ee19c06a78375f51bdac7f59
https://doi.org/10.4337/9781789904734.00025
https://doi.org/10.4337/9781789904734.00025
Publikováno v:
Review of Public Personnel Administration. 40:516-531
As a field, we often relate merit and neutrality to the technical skills needed to be the “best” candidate for a job, but that was not necessarily what civil service reformers had in mind. The civil service system was meant to replace widespread
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4f91c009a66f5597e3f09970cbdde325
https://doi.org/10.1177/0734371x19828431
https://doi.org/10.1177/0734371x19828431
Autor:
Shannon Portillo, Nicole M. Humphrey
Publikováno v:
Handbook of American Public Administration ISBN: 9781786432070
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::91916d074717e1f6091a025dcea474c9
https://doi.org/10.4337/9781786432070.00026
https://doi.org/10.4337/9781786432070.00026