A new approach to organisational excellence for small and medium enterprises: the QOE-SME model

Autor: Fábio Daniel Vieira Correia, Paulo Sampaio, André Mendes Carvalho, Nicola Campbell-Allen

Publikováno v: Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP

This paper presents the development of a new organisational excellence model specifically for use by small and medium-sized enterprises (SME). A literature review was undertaken examining the current state of business excellence models, and their con

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e37e2dda8d310f0ec58152733f9ca321
https://doi.org/10.1080/14783363.2020.1718490