Zobrazeno 1 - 10
of 58
pro vyhledávání: '"Nathaniel D. Line"'
Publikováno v:
Cornell Hospitality Quarterly. 63:231-246
As the use of Amazon’s Mechanical Turk (MTurk) has increased among social science researchers, so, too, has research into the merits and drawbacks of the platform. However, while many endeavors have sought to address issues such as generalizability
Publikováno v:
Journal of Hospitality and Tourism Insights. 5:647-662
PurposeTheme park experiences ubiquitously unfold in the presence of others. In acknowledgement of this important part of theme park consumption, this research set out to examine if other visitors help create an immersive environment and, in turn, me
Publikováno v:
Cornell Hospitality Quarterly. 63:297-312
Extant research provides ample evidence that Airbnb has an adverse impact on hotel revenues and that a majority of Airbnb hosts offer multiple listings on the platform. Arguably, multi-unit host listings are the primary driving force for the associat
Publikováno v:
Cornell Hospitality Quarterly. 62:4-7
Publikováno v:
International Journal of Contemporary Hospitality Management. 32:3479-3500
Purpose With the proliferation of internet-based communication channels, understanding how restaurant consumers engage in electronic word of mouth (EWOM) has become an important field of academic pursuit. However, while communication channels have be
Publikováno v:
International Journal of Contemporary Hospitality Management. 32:2737-2755
PurposeThis study aims to examine the nascent stream of literature connecting grit and protean career orientation to job attitudes, turnover intentions and job embeddedness and how job insecurity moderates the aforementioned associations.Design/metho
Autor:
Edward C. Malthouse, Nathaniel D. Line, Lars Witell, Brooke Hollis, Philippa Hunter-Jones, Jie J. Zhang
Publikováno v:
Journal of Service Management
PurposeThis paper considers the question: what would happen if healthcare providers, like their counterparts in the hospitality industry, adopted the principles of customer experience management (CEM) in order to facilitate a more holistic and person
Autor:
Nathaniel D. Line, Lydia Hanks
Publikováno v:
International Journal of Contemporary Hospitality Management. 32:288-306
Purpose The servicescape is increasingly being recognized as a function of two distinct components: physical and social. While these two dimensions have often been studied independently, the purpose of this paper is to examine the effect of both dime
Publikováno v:
Tourism Management. 74:1-11
The purpose of this study is to examine whether base employee earnings in the leisure and hospitality industry are competitive compared to other sectors of the economy. To these ends, we analyzed the extent to which changes in base employee earnings
Publikováno v:
Journal of Foodservice Business Research. 22:150-166
Consumers enjoy sharing meaningful consumption experiences with others. The purpose of this study is to better understand this behavior by identifying the specific aspects of experiential value tha...