Zobrazeno 1 - 10
of 21
pro vyhledávání: '"Natasa Christodoulidou"'
Publikováno v:
Journal of Global Business Insights, Vol 8, Iss 1 (2023)
Digitalization is positioned as an important element for the future of hospitality related services, especially since the onset of the COVID-19 pandemic (Gursoy & Chi, 2020; Shin & Kang, 2020). Historically, digitalization focused on amplifying retur
Externí odkaz:
https://doaj.org/article/cdff7b9f9acb4dd9a01662783857bb55
Autor:
Nijat Aliyev, William David Brice, Sanjay Nadkarni, Marcus A Rothenberger, Natasa Christodoulidou
Publikováno v:
USV Annals of Economics and Public Administration, Vol 24, Iss 1(39), Pp 122-140 (2024)
This study explores adopting digitalization in the hospitality industry. This includes the importance of digital tools, relevant technologies, and industry challenges that exist due to lack of asset management digitalization. Qualitative data was col
Externí odkaz:
https://doaj.org/article/5d7e7894ce644c3ca291cfe230189f2d
Publikováno v:
Journal of Hospitality and Tourism Technology, 2016, Vol. 7, Issue 1, pp. 100-116.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JHTT-08-2015-0031
Publikováno v:
Journal of Hospitality and Tourism Technology. 11:93-107
Purpose The purpose of this study is to explore the use of Internet of Things (IoT) in hospitality and examine its relationship with Big Data. Drawing upon theoretical and practical considerations, it lays a foundation for its adoption in practice an
Publikováno v:
Journal of Hospitality and Tourism Technology. 10:383-400
Purpose The purpose of this study is to explore the impact of Wi-Fi service on the millennial generation’s loyalty to restaurants. Additionally, this study examines the impact of Wi-Fi service on three different types of restaurants (coffee shops,
Publikováno v:
Journal of Quality Assurance in Hospitality & Tourism. 20:470-490
Mystery shopping are a method of quality management that is utilized often in a variety of businesses. A holistic definition of a mystery shopper is, however, unclear. Literature relating t...
Publikováno v:
Journal of Hospitality and Tourism Technology. 9:125-140
Purpose Hoteliers are often frustrated by the significant fees charged for bookings by Online Travel Agents (OTAs), and they try to encourage more direct bookings that circumvent the OTA system. However, there are billions of dollars of room revenues
Publikováno v:
Journal of Hospitality and Tourism Technology. 7:100-116
Purpose – The purpose of this study is to evaluate the impact of communication channels on communication style and information quality as perceived by loyalty program members. Design/methodology/approach – An online survey was utilized to collect
Publikováno v:
Worldwide Hospitality and Tourism Themes. 6:328-351
Purpose – The purpose of this paper is to provide an overview of the literature on how quality factors impact website implementation for small and medium-sized hospitality enterprises (SMEs). Its objective is to define and explain the relevance of
Publikováno v:
Journal of Hospitality and Tourism Technology. 5:50-61
Purpose – Human resource technologies in the hospitality industry are a means by which an organization can gain competitive advantage technologically. The technology-oriented human capital embedded in an organization's human resources is a source o