Zobrazeno 1 - 2
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pro vyhledávání: '"Naser Elahinia"'
Personality or Quality: Influencing Factors in Customers' Intention to Revisit Beauty Salons in Iran
Publikováno v:
International Journal of Management, Accounting and Economics, Vol 8, Iss 5, Pp 296-319 (2021)
In the last two decades, research on investigating factors influencing the consumer repurchase intention has advanced and become an important topic in the marketing society and literature. The objective of this paper is to compare the weight of servi
Externí odkaz:
https://doaj.org/article/dab33d220f704cad97fd8a7a6854e38e
Autor:
Naser Elahinia, Mohammad Karami
Publikováno v:
Volume: 6, Issue: 1 21-34
Journal of Management Marketing and Logistics
Journal of Management Marketing and Logistics
Purpose - This study aims to investigate the relationship between SERVQUAL dimensions, students’ satisfaction and post-satisfaction behaviors i.e. loyalty and word of mouth communication (WOM) in higher education in North Cyprus. For this purpose,