Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Nadya Nurul Sepani Putri"'
Publikováno v:
Almana: Jurnal Manajemen dan Bisnis, Vol 4, Iss 1 (2020)
The simplicity provided by Online Travel Agencies (OTA) does not always make customers feel satisfied. Sometimes the customers get some problems with the company services. This finally led customers to give their opinion on social media. Large number
Externí odkaz:
https://doaj.org/article/023c24a8e7fb4f418f49105ae130aae0
Publikováno v:
2020 8th International Conference on Information and Communication Technology (ICoICT).
In recent years, Online Travel Agencies (OTA) is widely used by people due to its simplicity and efficiency. Tight competition between industries makes companies must pay attention to the quality of their services since it is capable to enhance custo