REPRESENTATIVE ACTIONS OF TOTAL QUALITY MANAGEMENT IN BRAZILIAN COMPANIES: A SYSTEMATIC REVIEW | AÇÕES REPRESENTATIVAS DO TOTAL QUALITY MANAGEMENT EM EMPRESAS NO BRASIL: UMA REVISÃO SISTEMÁTICA

Autor: Franco, Luciane Silva, Nadal, Juliana Moletta, Picinin, Claudia Tania, Pilatti, Luiz Alberto, Franco, Antonio Carlos

Publikováno v: Brazilian Journal of Management & Innovation; v. 8, n. 3 (Maio-Agosto 2021); 27-45
Revista Brasileira de Gestão e Inovação (Brazilian Journal of Management & Innovation)-ISSN: 2319-0639; v. 8, n. 3 (Maio-Agosto 2021); 27-45
Revista Brasileira de Gestão e Inovação
Universidade de Caxias do Sul (UCS)
instacron:UCS

Total Quality Management (TQM) refers to a strategy used by the administrative sector so that all organizational levels understand the representativeness of adding quality to business procedures. Therefore, the present study aims to conduct a systema

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od______3056::e089843ddada1abe945e5d614e8502ae
http://www.ucs.br/etc/revistas/index.php/RBGI/article/view/8324