Výsledky vyhledávání - "Nabila As'ad"

Dissertation/ Thesis

Designing set of services for internationalization strategy with multicultural stakeholders

Autor: Nabila As'ad

Externí odkaz: https://hdl.handle.net/10216/75602

From third party to significant other for service encounters: a systematic review on third-party roles and their implications

Autor: Liliane Abboud, Nabila As'ad, Bieke Henkens, Annelies Costers, Katrien Verleye, Nicola Bilstein

Publikováno v: JOURNAL OF SERVICE MANAGEMENT

PurposeDyadic interactions between customers and service providers rarely occur in isolation. Still, there is a lack of systematic knowledge about the roles that different types of nontechnological third parties – that is, other customers, pets, ot

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::91097d5e6bda61a139340e52920fdbbc
https://pub.uni-bielefeld.de/record/2949314

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