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Autor:
NORSEANTI BINTI M. AMIN, ALINA SHAMSUDDIN, ETA WAHAB, AVLYIN JAY SUMAYONG, IVY DEIRDRE ANAK MANGKAU
Although it is known that service quality has a significant impact on service innovation and firm performance. There is a lack of empirical research which examines a triangulation of service quality, service innovation and firm performance regarding
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4f8742b9a4bb3e51e13794098f1e1107