CRM Dimensional Analysis and ANP Method for Oil and Gas Industry Sub-contractor in Indonesia in the Context of Reducing Customer Complaints.

Autor: Nurcahyo, Rahmat, N., Dody Prasetyo, Yadrifil, Habiburrahman, Muhammad, Wibowo, Nurhadi

Publikováno v: Proceedings of the International Conference on Industrial Engineering & Operations Management; 3/10/2020, p606-613, 9p