Zobrazeno 1 - 1
of 1
pro vyhledávání: '"Multilatinas companies"'
Publikováno v:
Aulakh, P., K. M., & Teegen, H. (2000). Export strategies and performance of firms from emerging economies: evidence from Brazil, Chile and Mexico”. Academy of Management Journal, 43, 342-361. doi:10.1016/S1090-9516(00)00028-6
Bangemann, T. (2016). Hackett world class global business service report. Recuperado de: http://www.absl.cz/docs/2014-10-16-conference/03-hackett-bangemann.pdf
Bejarano Puentes, J. C. (2018). Análisis del proceso de gestión de compras conjuntas de un Centro de Servicios Compartido de un grupo empresarial Colombiano. Artículo Trabajo Final Especialización en Gerencia Logística Integral, Bogotá: Universidad Militar Nueva Granada . Recuperado de https://core.ac.uk/download/pdf/286064926.pdf
Bergeron, B. (2002). Shared Business Unit. En B. Bergeron, Essentials of Shared Service. (Vol. 1) (págs. 59-89). New York: John Wiley & Sons, Inc.
Boon, J. (2018). Moving the governance of shared service centres (SSCs) forward: juxtaposing agency theory and stewardship theory. Public Money & Management. 38(2), 97-104. Doi: https://doi.org/10.1080/09540962.2018.1407135
Chazey Partners. (2020). Shared Services Definition. Recuperado de: https://chazeypartners.com/shared-services/shared-services-definition/
Cooke, F.L. (2006). Modeling an HR shared services center: Experience of an MNC in the United Kingdom. Hum. Resour. Manage, 45, 211-227. doi: https://doi.org/10.1002/hrm.20105
Davenport, T. H. (2007). Strategic Management in the Innovation Economy: Strategic Approaches and Tools for Dynamic Innovation Capabilities. Nueva York: John Wiley & Sons. Publicis. Doi: https://doi.org/10.1016/j.jengtecman.2008.06.006
Deloitte. (2012). ¿Qué son los Servicios Compartidos? Diferentes negocios, un solo soporte. Recuperado de: https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/process-and-operations/Shared-Services/mx(es-mx)Folleto_Shared_Services2011.pdf
Di Petta, A., & Nogueira Ferraz, R. R. (2019). Change Management Minimizing Resistance to a Shared Services Centre project in Latin America. Revista Escuela de Administración de Negocios, (87), 103-115. https://doi.org/10.21158/01208160.n87.2019.2409
Drucker, P. F. (1974). Management: Tasks, Responsibilities, Practices. New York: Harper & Row. Doi: https://doi.org/10.1093/ajhp/32.12.1266b
Drucker, P. F. (1992). The New Society of Organizations. Harvard Business Review. 1-19. Recuperado de: https://hbr.org/1992/09/the-new-society-of-organizations
Dunleavy, J. R., Schulman, D. S., & Harmer, M. J. (1999). Shared Services: Adding Value to the Business Units. (Vol. 1). Wiley.
Gereffi, G., Castillo, M., & Fernandez-Stark, K. (2009). The offshore services industry: a new opportunity for Latin America. Center on Globalization, Governance & Competitiveness, Duke University. Inter-American Development Bank-Duke University, Durham, Carolina del Norte, Recuperado de: https://publications.iadb.org/publications/english/document/The-Offshore-Services-Industry-A-New-Opportunity-for-Latin-America.pdf
Goold, M., Pettifer, D., & Young, D. (2001). Redesigning the corporate center. European Management Journal, 19(1),83-91. Doi: https://doi.org/10.1016/S0263-2373(00)00073-6
Gospel, H., & Sako, M. (2010). The unbundling of corporate functions: The evolution of shared services and outsourcing in human resource management. Industrial and Corporate Change, 18 (5), 1367-1396. Doi: https://doi.org/10.1093/icc/dtq002
Hernández, M. (2010). Propuesta del modelo de gestión del conocimiento para la gerencia de gestión documental y centro de servicios compartidos del Grupo Bancolombia en Medellín (Trabajo de grado de especialización). Universidad de Antioquia, Medellín, Colombia. URL: http://bibliotecadigital.udea.edu.co/handle/10495/1451
Janssen, M., & Joha, A. (October 25-27, 2004). Issues in relationship management for obtaining the benefits of a shared service center. Proceedings of the 6th international conference on Electronic commerce, Delft, The Netherlands, p. 219-228. Doi: https://doi.org/10.1145/1052220.1052249
Kotler, P., & Keller, K. (2016). Dirección de marketing (15 ed.). México: Pearson Educación de México.
KPMG. (2012). Get More Value: Today's Global Business Services go far beyond cost savings alone. Comunicación Personal. Febrero 15 de 2020.
Lázár, T. (2017). The shared service centre (Ssc) a new business concept. The annals of the University of Oradea, Faculty of Economics, vol. 1(1), 1-11. Recuperado de: https://ideas.repec.org/a/ora/journl/v1y2017i1p657-667.html
López, O. (2019). Efectos de la implementación de un centro de servicios compartidos: el caso de la Escuela de Administración de la Universidad Eafit. Master's thesis, Medellín: Universidad EAFIT. URL: https://repository.eafit.edu.co/handle/10784/14314
Martin, J. (2018). ¿Qué es la estrategia emergente? Recuperado de: https://www.cerembs.co/blog/que-es-la-estrategia-emergente
Meza, J. P. (2018). Beneficios en los reporting del área de tesorería del grupo Veolia en Colombia, tras la puesta en marcha del Centro de Servicios Compartidos (CSC) en la ciudad de Bogotá. URL: https://repository.unilibre.edu.co/handle/10901/15925
Meznar, M. B., & Nigh, D. (1995). Buffer or bridge? Environmental and organizational determinants of public affairs activities in American firms. The Academy of Management Journal, 38 (4), 975 – 996. Doi: https://doi.org/10.5465/256617
Miguélez, M. (2002). Hermenéutica y análisis del discurso como método de investigación social. Paradigma, 23(1), 1-13. Recuperado de: https://ciberinnova.edu.co:10004/archivos/plantilla-ovas1-slide/documents-UCN-Canvas/proyecto-integrador-II/lecturas%20unidad%202/TEMA%202/Hermen-utica%20y%20Analisis%20del%20discurso.pdf
Mintzberg, H. (2006). El proceso de la estrategia. Conceptos, contextos y casos seleccionados. En H. Mintzberg, & J. Bryan, Las cinco Ps de la Estrategia. (Vol. 2, pp. 24-29). México: Pearson Education.
Petrişor, I., & Cozmiuc, D. (2015). Specific Business Models for Romanian Companies-Shared Services. SIM 2015 / 13th International Symposium in Management, 221, 151-158. Doi: https://doi.org/10.1016/j.sbspro.2016.05.101
Porter, M. E. (1985). Estrategia competitiva genérica. En M. E. Porter, Estrategia Competitiva: Técnicas para el análisis de los sectores industriales y de la competencia. (Vol. 38, pp. 51-61). México DF.: Patria.
Porter, M. E., Goold, M., & Luchs, K. (1996). From competitive advantage to corporate strategy. En M. Goold, & K. S. Luchs, Managing the multibusiness company: Strategic issues for diversified groups. (p. 285-314). Nueva York. Doi: https://doi.org/10.1016/S0024-6301(96)90313-1
Quinn, B., Cooke, R., & Kris, A. (2000). Shared Services. En B. Quinn, R. Cooke, A. Kris, & F. T. Hall (Ed.), Mining for Corporate Gold (p. 1-256). Pearson.
Ramphal, R. (2013). A literature review on shared services. African Journal of Business Management. Vol. 7(1), pp. 1-7, 7 doi: https://doi.org/10.5897/AJBM12.1202
Richter, P. C., & Brühl, R. (2017). Shared service center research: A review of the past, present, and future. European Management Journal. 35 (1), 26-38. Doi: https://doi.org/10.1016/j.emj.2016.08.004
Richter, P. C., & Brühl, R. (2020). Ahead of the game: Antecedents for the success of shared service centers. European Management Journal, 38 (3), 477-488. Doi: https://doi.org/10.1016/j.emj.2019.10.006
Schulz, V. & Brenner, W. (2010), "Characteristics of shared service centers", Transforming Government: People, Process and Policy, 3 (4), 210-219. https://doi.org/10.1108/17506161011065190
Schwarz, G. (2012). Public Shared Service Centers: A Theorical and Empirical Analysis of US Public Sector Organizations (Vol. 16). Cambridge, USA: Springer gabler. Doi: https://doi.org/10.1007/978-3-8349-4480-1
Shendel, D., & Hofer, C. W. (1979). Strategic Management. A New View of Business Policy and Planning. (Vol. 1). Nueva York: Little, Brow.: Massachusetts: MIT
Silver, C., & Lewins, A. (2014). Using Software in Qualitative Research: A Step-by-Step Guide City Road, London: SAGE Publications Ltd. 55 (2). Doi: https://doi.org/10.4135/9781473906907
Sousa, J. L., & Sousa Pinto, A. (2013). The integration of Information Systems Shared Services Center with E-Learning for Sharing Knowledge Capabilities. En J. V. Maria Manuela Cruz-Cunha, Ed. Centeris-Conference on enterprise Information Systems (p. 480 – 488). Doi: https://doi.org/10.1016/j.protcy.2013.12.053
Stead, J. G., & Stead, E. (2000). Eco-enterprise strategy: Standing for sustainability. Amsterdam Journal of Business Ethics. Netherlands. 313-329. Doi: https://doi.org/10.1023/a:1006188725928
Steyn, B. & Niemann, L. (2010). Enterprise strategy: A concept that explicates corporate communication's strategic contribution at the macro-organisational level. Journal of Communication Management, 14, 106-126. Doi: https://doi.org/10.1108/13632541011034574
Strikwerda, J. (2006). The Shared Service Centre: Change, Governance and Strategy. Business School – Universiteit van Amsterdam; Nolan Norton Institute – Zeist, Netherlands, Amsterdam, 1-25. Recuperado de: https://www.researchgate.net/publication/228411106_The_Shared_Service_Centre_Change_Governance_and_Strategy
Ulbrich, F. (2006). Improving shared service implementation: adopting lessons from the BPR movement. Business Process Management journal 12(2):191-205 Doi: https://doi.org/10.1108/14637150610657530
Unidad de Servicios Corona. (2016). Un viaje por la Unidad de Servicios Compartidos. Comunicación personal. p. 3-6.
Wheelen, T. L., Hunger, J. D., Bamford, C. E., & Kansal, P. (2011). Concepts in strategic management and business policy (Vol. 15). India: Pearson Education. India.
Zamorano-Velásquez, L. Á. (2014). CSC y su evolución a Servicios Globales de Negocio. Colegio de estudios superiores de administración, Bogotá. Recuperado de: https://es.scribd.com/document/258812506/Centros-de-Servicios-Compartidos-y-Su-Evolucion-a-Servicios-Globales-de-Negocio
Repositorio EdocUR-U. Rosario
Universidad del Rosario
instacron:Universidad del Rosario
Bangemann, T. (2016). Hackett world class global business service report. Recuperado de: http://www.absl.cz/docs/2014-10-16-conference/03-hackett-bangemann.pdf
Bejarano Puentes, J. C. (2018). Análisis del proceso de gestión de compras conjuntas de un Centro de Servicios Compartido de un grupo empresarial Colombiano. Artículo Trabajo Final Especialización en Gerencia Logística Integral, Bogotá: Universidad Militar Nueva Granada . Recuperado de https://core.ac.uk/download/pdf/286064926.pdf
Bergeron, B. (2002). Shared Business Unit. En B. Bergeron, Essentials of Shared Service. (Vol. 1) (págs. 59-89). New York: John Wiley & Sons, Inc.
Boon, J. (2018). Moving the governance of shared service centres (SSCs) forward: juxtaposing agency theory and stewardship theory. Public Money & Management. 38(2), 97-104. Doi: https://doi.org/10.1080/09540962.2018.1407135
Chazey Partners. (2020). Shared Services Definition. Recuperado de: https://chazeypartners.com/shared-services/shared-services-definition/
Cooke, F.L. (2006). Modeling an HR shared services center: Experience of an MNC in the United Kingdom. Hum. Resour. Manage, 45, 211-227. doi: https://doi.org/10.1002/hrm.20105
Davenport, T. H. (2007). Strategic Management in the Innovation Economy: Strategic Approaches and Tools for Dynamic Innovation Capabilities. Nueva York: John Wiley & Sons. Publicis. Doi: https://doi.org/10.1016/j.jengtecman.2008.06.006
Deloitte. (2012). ¿Qué son los Servicios Compartidos? Diferentes negocios, un solo soporte. Recuperado de: https://www2.deloitte.com/content/dam/Deloitte/mx/Documents/process-and-operations/Shared-Services/mx(es-mx)Folleto_Shared_Services2011.pdf
Di Petta, A., & Nogueira Ferraz, R. R. (2019). Change Management Minimizing Resistance to a Shared Services Centre project in Latin America. Revista Escuela de Administración de Negocios, (87), 103-115. https://doi.org/10.21158/01208160.n87.2019.2409
Drucker, P. F. (1974). Management: Tasks, Responsibilities, Practices. New York: Harper & Row. Doi: https://doi.org/10.1093/ajhp/32.12.1266b
Drucker, P. F. (1992). The New Society of Organizations. Harvard Business Review. 1-19. Recuperado de: https://hbr.org/1992/09/the-new-society-of-organizations
Dunleavy, J. R., Schulman, D. S., & Harmer, M. J. (1999). Shared Services: Adding Value to the Business Units. (Vol. 1). Wiley.
Gereffi, G., Castillo, M., & Fernandez-Stark, K. (2009). The offshore services industry: a new opportunity for Latin America. Center on Globalization, Governance & Competitiveness, Duke University. Inter-American Development Bank-Duke University, Durham, Carolina del Norte, Recuperado de: https://publications.iadb.org/publications/english/document/The-Offshore-Services-Industry-A-New-Opportunity-for-Latin-America.pdf
Goold, M., Pettifer, D., & Young, D. (2001). Redesigning the corporate center. European Management Journal, 19(1),83-91. Doi: https://doi.org/10.1016/S0263-2373(00)00073-6
Gospel, H., & Sako, M. (2010). The unbundling of corporate functions: The evolution of shared services and outsourcing in human resource management. Industrial and Corporate Change, 18 (5), 1367-1396. Doi: https://doi.org/10.1093/icc/dtq002
Hernández, M. (2010). Propuesta del modelo de gestión del conocimiento para la gerencia de gestión documental y centro de servicios compartidos del Grupo Bancolombia en Medellín (Trabajo de grado de especialización). Universidad de Antioquia, Medellín, Colombia. URL: http://bibliotecadigital.udea.edu.co/handle/10495/1451
Janssen, M., & Joha, A. (October 25-27, 2004). Issues in relationship management for obtaining the benefits of a shared service center. Proceedings of the 6th international conference on Electronic commerce, Delft, The Netherlands, p. 219-228. Doi: https://doi.org/10.1145/1052220.1052249
Kotler, P., & Keller, K. (2016). Dirección de marketing (15 ed.). México: Pearson Educación de México.
KPMG. (2012). Get More Value: Today's Global Business Services go far beyond cost savings alone. Comunicación Personal. Febrero 15 de 2020.
Lázár, T. (2017). The shared service centre (Ssc) a new business concept. The annals of the University of Oradea, Faculty of Economics, vol. 1(1), 1-11. Recuperado de: https://ideas.repec.org/a/ora/journl/v1y2017i1p657-667.html
López, O. (2019). Efectos de la implementación de un centro de servicios compartidos: el caso de la Escuela de Administración de la Universidad Eafit. Master's thesis, Medellín: Universidad EAFIT. URL: https://repository.eafit.edu.co/handle/10784/14314
Martin, J. (2018). ¿Qué es la estrategia emergente? Recuperado de: https://www.cerembs.co/blog/que-es-la-estrategia-emergente
Meza, J. P. (2018). Beneficios en los reporting del área de tesorería del grupo Veolia en Colombia, tras la puesta en marcha del Centro de Servicios Compartidos (CSC) en la ciudad de Bogotá. URL: https://repository.unilibre.edu.co/handle/10901/15925
Meznar, M. B., & Nigh, D. (1995). Buffer or bridge? Environmental and organizational determinants of public affairs activities in American firms. The Academy of Management Journal, 38 (4), 975 – 996. Doi: https://doi.org/10.5465/256617
Miguélez, M. (2002). Hermenéutica y análisis del discurso como método de investigación social. Paradigma, 23(1), 1-13. Recuperado de: https://ciberinnova.edu.co:10004/archivos/plantilla-ovas1-slide/documents-UCN-Canvas/proyecto-integrador-II/lecturas%20unidad%202/TEMA%202/Hermen-utica%20y%20Analisis%20del%20discurso.pdf
Mintzberg, H. (2006). El proceso de la estrategia. Conceptos, contextos y casos seleccionados. En H. Mintzberg, & J. Bryan, Las cinco Ps de la Estrategia. (Vol. 2, pp. 24-29). México: Pearson Education.
Petrişor, I., & Cozmiuc, D. (2015). Specific Business Models for Romanian Companies-Shared Services. SIM 2015 / 13th International Symposium in Management, 221, 151-158. Doi: https://doi.org/10.1016/j.sbspro.2016.05.101
Porter, M. E. (1985). Estrategia competitiva genérica. En M. E. Porter, Estrategia Competitiva: Técnicas para el análisis de los sectores industriales y de la competencia. (Vol. 38, pp. 51-61). México DF.: Patria.
Porter, M. E., Goold, M., & Luchs, K. (1996). From competitive advantage to corporate strategy. En M. Goold, & K. S. Luchs, Managing the multibusiness company: Strategic issues for diversified groups. (p. 285-314). Nueva York. Doi: https://doi.org/10.1016/S0024-6301(96)90313-1
Quinn, B., Cooke, R., & Kris, A. (2000). Shared Services. En B. Quinn, R. Cooke, A. Kris, & F. T. Hall (Ed.), Mining for Corporate Gold (p. 1-256). Pearson.
Ramphal, R. (2013). A literature review on shared services. African Journal of Business Management. Vol. 7(1), pp. 1-7, 7 doi: https://doi.org/10.5897/AJBM12.1202
Richter, P. C., & Brühl, R. (2017). Shared service center research: A review of the past, present, and future. European Management Journal. 35 (1), 26-38. Doi: https://doi.org/10.1016/j.emj.2016.08.004
Richter, P. C., & Brühl, R. (2020). Ahead of the game: Antecedents for the success of shared service centers. European Management Journal, 38 (3), 477-488. Doi: https://doi.org/10.1016/j.emj.2019.10.006
Schulz, V. & Brenner, W. (2010), "Characteristics of shared service centers", Transforming Government: People, Process and Policy, 3 (4), 210-219. https://doi.org/10.1108/17506161011065190
Schwarz, G. (2012). Public Shared Service Centers: A Theorical and Empirical Analysis of US Public Sector Organizations (Vol. 16). Cambridge, USA: Springer gabler. Doi: https://doi.org/10.1007/978-3-8349-4480-1
Shendel, D., & Hofer, C. W. (1979). Strategic Management. A New View of Business Policy and Planning. (Vol. 1). Nueva York: Little, Brow.: Massachusetts: MIT
Silver, C., & Lewins, A. (2014). Using Software in Qualitative Research: A Step-by-Step Guide City Road, London: SAGE Publications Ltd. 55 (2). Doi: https://doi.org/10.4135/9781473906907
Sousa, J. L., & Sousa Pinto, A. (2013). The integration of Information Systems Shared Services Center with E-Learning for Sharing Knowledge Capabilities. En J. V. Maria Manuela Cruz-Cunha, Ed. Centeris-Conference on enterprise Information Systems (p. 480 – 488). Doi: https://doi.org/10.1016/j.protcy.2013.12.053
Stead, J. G., & Stead, E. (2000). Eco-enterprise strategy: Standing for sustainability. Amsterdam Journal of Business Ethics. Netherlands. 313-329. Doi: https://doi.org/10.1023/a:1006188725928
Steyn, B. & Niemann, L. (2010). Enterprise strategy: A concept that explicates corporate communication's strategic contribution at the macro-organisational level. Journal of Communication Management, 14, 106-126. Doi: https://doi.org/10.1108/13632541011034574
Strikwerda, J. (2006). The Shared Service Centre: Change, Governance and Strategy. Business School – Universiteit van Amsterdam; Nolan Norton Institute – Zeist, Netherlands, Amsterdam, 1-25. Recuperado de: https://www.researchgate.net/publication/228411106_The_Shared_Service_Centre_Change_Governance_and_Strategy
Ulbrich, F. (2006). Improving shared service implementation: adopting lessons from the BPR movement. Business Process Management journal 12(2):191-205 Doi: https://doi.org/10.1108/14637150610657530
Unidad de Servicios Corona. (2016). Un viaje por la Unidad de Servicios Compartidos. Comunicación personal. p. 3-6.
Wheelen, T. L., Hunger, J. D., Bamford, C. E., & Kansal, P. (2011). Concepts in strategic management and business policy (Vol. 15). India: Pearson Education. India.
Zamorano-Velásquez, L. Á. (2014). CSC y su evolución a Servicios Globales de Negocio. Colegio de estudios superiores de administración, Bogotá. Recuperado de: https://es.scribd.com/document/258812506/Centros-de-Servicios-Compartidos-y-Su-Evolucion-a-Servicios-Globales-de-Negocio
Repositorio EdocUR-U. Rosario
Universidad del Rosario
instacron:Universidad del Rosario
La búsqueda de sinergias que faciliten la efectividad y desarrollo organizacional ha llevado a las organizaciones a conformar Centros de Servicios Compartidos (CSC). Sin embargo, gran parte de las dificultades al momento de implementarlos tienen que
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https://explore.openaire.eu/search/publication?articleId=doi_dedup___::8901f103024564a7212530c371b60d51
