Zobrazeno 1 - 6
of 6
pro vyhledávání: '"Mohd Fikri Ishak"'
Autor:
Mohd Farid Mohamad Yazid, Mohd Fikri Ishak, Che Rosmawati Che Mat, Aeshah Mohd Ali, Zulkifli Saidun
Publikováno v:
Journal of Information Technology Management, Vol 13, Iss 3, Pp 55-69 (2021)
The purpose of this paper is to measure the relationship between the functional service recovery and technical service recovery towards customer satisfaction in banking industry. Both functional and technical is equally important in service quality e
Externí odkaz:
https://doaj.org/article/31d39bef741f45b69e507420f6edc493
Autor:
Mohd Farid Mohamad Yazid, Mohd Fikri Ishak, Anis Abd Razak, Aeshah Mohd Ali, Sanusi Abdul Manaf
Publikováno v:
Journal of Information Technology Management, Vol 13, Iss 3, Pp 82-98 (2021)
This study focuses on the consumer experience of telecommunications service quality in Malaysia. Malaysia's penetration rate has gone over 100 percent, meaning that each person in Malaysia has at least one account registered with the telecommunicatio
Externí odkaz:
https://doaj.org/article/974a2f6f52da4fc8a612fb2f96f6a14b
Publikováno v:
Journal of Information Technology Management, Vol 13, Iss 3, Pp 187-195 (2021)
This study assessed the use of social media application significantly influence the students' decision-making to enrol at private higher education institutions (HEIs) within the Malaysian context. The underpinning theory applied in this study was the
Externí odkaz:
https://doaj.org/article/9290b98f23ae4076a1fd68f0a087675f
Autor:
Muhammad Asyraf Hasim, Nurul Nadia Abdul Halim, Putu Ngurah Suyatna, Mohd Fikri Ishak, Arman Hj. Ahmad
Publikováno v:
Dinasti International Journal of Education Management And Social Science. 1:1001-1011
Social media has become a widely-adopted technology since it being introduced to the world, affecting businesses in myriad ways. Majority of companies nowadays started to invest on social media marketing in regards to the ability of this marketing in
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::dd60dc9d631f57880bda9b85c37ffe30
https://doi.org/10.31933/dijemss.v1i6.556
https://doi.org/10.31933/dijemss.v1i6.556
Autor:
Mohd Faizun Mohamad Yazid, Milad Abdel Nabi, Mohd Farid Shamsudin, Anis Abdul Razak, Muhammad Asyraf Hashim, Mohd Fikri Ishak
Publikováno v:
Humanities & Social Sciences Reviews. 7:113-120
Purpose of Study: The purpose of this preliminary study is to determine the reliability and validity of the instrument used and feasible for full-scale analysis of the aforementioned studied phenomenon. PLS-SEM is employed in this preliminary study t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::16a5c8cdbe84cc818980dff74a8761bb
https://doi.org/10.18510/hssr.2019.7114
https://doi.org/10.18510/hssr.2019.7114
Publikováno v:
Scopus-Elsevier
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::36ea5866fffc3f8b761a4ba16d416b03
http://www.scopus.com/inward/record.url?eid=2-s2.0-85074278809&partnerID=MN8TOARS
http://www.scopus.com/inward/record.url?eid=2-s2.0-85074278809&partnerID=MN8TOARS
