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pro vyhledávání: '"Mohammad Hassan Pourhasomi"'
Publikováno v:
Management Science Letters, Vol 3, Iss 3, Pp 845-860 (2013)
Nowadays, many service provider organizations compete to survive and surpass other competitors in the world. They apply new techniques and instruments to identify and to prioritize important criteria for their customers to gain customer satisfaction.
Externí odkaz:
https://doaj.org/article/e6d592d921dc4ae0af235f077fb763a8
Publikováno v:
Management Science Letters, Vol 3, Iss 3, Pp 845-860 (2013)
Article history: Received October 25, 2012 Received in revised format 8 January 2013 Accepted 20 January 2013 Available online February 1 2013 Nowadays, many service provider organizations compete to survive and surpass other competitors in the world