Zobrazeno 1 - 6
of 6
pro vyhledávání: '"Mohammad Ashiqur Rahman Khan"'
Publikováno v:
International Journal for Quality Research, Vol 12, Iss 4, Pp 1017-1030 (2018)
This paper investigates an application of ISO 10004 in a specific care continuum assumed to be an integrated health care case. It also illustrates the integrative augmentation of ISO 10001- and ISO 10002-based promise and feedback systems. An emergen
Externí odkaz:
https://doaj.org/article/2fd02f8657f44db9bed21a24fde613d0
Publikováno v:
International Journal for Quality Research, Vol 7, Iss 3, Pp 335-346 (2013)
This paper presents the implementation of a Customer Satisfaction Promise (CSP) that requires nurses to introduce themselves and explain the care plan to the patients of a hospital unit in Canada. The CSP implementation, maintenance and improvement a
Externí odkaz:
https://doaj.org/article/e5c78dbaed784130aedf913330df6d96
Publikováno v:
International Journal of Health Care Quality Assurance, 2015, Vol. 28, Issue 2, pp. 100-114.
Publikováno v:
Bangladesh Journal of Public Administration. 29:116-139
Dunning (2006) asserted that international business research focused heavily on the physical assets of organizations and nations, thus neglecting the human environment of organizations and nations.Research has shown “the most important driver for e
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4ed3d438a003e0f164ba958e59d459ea
https://doi.org/10.36609/bjpa.v29i2.223
https://doi.org/10.36609/bjpa.v29i2.223
Publikováno v:
European Accounting and Management Review. :25-43
The development of an ISO 10002:2004-based system for handling unsolicited patient feedback within a continuum of care in a Canadian hospital is presented. Through interviews of registered nurses, unit managers and experts, patient encounters and exi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::771b5c3e588a69ff66a94f2f469aae3a
https://doi.org/10.26595/eamr.2014.1.1.2
https://doi.org/10.26595/eamr.2014.1.1.2
Publikováno v:
International Journal "Advanced Quality". 45:13
Integrative augmentation of standardized management systems, though proposed more than ten years ago, remains underexplored. This paper presents three examples of such integrative augmentation in health care and engineering education services in West
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d4a11e10942a6a058530cd7f9f97ab2f
https://doi.org/10.25137/ijaq.n2.v45.y2017.p13-18
https://doi.org/10.25137/ijaq.n2.v45.y2017.p13-18