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pro vyhledávání: '"Mohamed R. I. Mohamed"'
Autor:
Mohamed R. I. Mohamed, Moataz Bellah Farid, Hassn M. A. Alkaber, Ayman A. Farag, Moustafa Hassanin, Said M. E. Afify, Wagih M. E. Salama
Publikováno v:
African Journal of Hospitality, Tourism and Leisure, Vol 12, Iss 4, Pp 1210-1224 (2023)
This research aims to shed light on the effect of hotels’ employees' emotional labour with its three levels (surface acting, deep acting and genuine emotions) on interpersonal counterproductive work behaviours. To achieve this aim, a questionnaire
Externí odkaz:
https://doaj.org/article/abc4448cf85f41cc988b2941baade4ff