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pro vyhledávání: '"Mohamad Abou-foul"'
Publikováno v:
Information Technology & People. 35:2470-2499
PurposeThe paper aims to investigate how customer satisfaction can be achieved in the context of digital platform services, its influence on electronic word of mouth (eWOM) and how such relationships can be moderated by perceived technological innova
Publikováno v:
Production Planning & Control. 32:975-989
Manufacturing firms have vigorously pursued opportunities for profitability and growth through servitization and digitalization processes. However, the current body of research provides contradictory results on the impact of servitization and digital
Publikováno v:
Journal of Business Research. 157:113609