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Publikováno v:
International Journal of Commerce and Management. 21:394-409
PurposeThe purpose of this paper is to explore the benefits that can result from the use of knowledge management (KM) principles in achieving total quality management (TQM) in the Jordanian insurance sector.Design/methodology/approachData about KM an
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1f9b8eccbfb9679ff36b8048be696509
https://doi.org/10.1108/10569211111189383
https://doi.org/10.1108/10569211111189383
