Zobrazeno 1 - 6
of 6
pro vyhledávání: '"Millissa Cheung"'
Publikováno v:
Journal of Knowledge Management. 27:1436-1457
Purpose Prior research on interfirm collaborations has demonstrated that trust and contract are two central governance mechanisms that influence a firm’s knowledge sharing decision and the subsequent effect on performance. However, we know little a
Publikováno v:
Chinese Management Studies. 12:222-242
Purpose The argument in this study is that employees differ in their motives in helping their organizations when they know that they may not be paid back for their efforts. This paper aims to examine whether these motives will lead to greater extra-r
Autor:
Fung Yi Millissa Cheung, Wai Ming To
Publikováno v:
Management Decision. 54:2524-2543
Purpose Service recovery is a challenge to organizations because customers will respond to recovery processes and outcomes differently. Yet, there are few studies that examine the antecedents of customer co-recovery. Hence, the purpose of this paper
Autor:
Wai Ming To, Fung Yi Millissa Cheung
Publikováno v:
Management Decision. 53:179-197
Purpose – The purpose of this paper is to explore how task- and relation-oriented customers co-create high quality services with frontline employees from the perspective of customer-dominant (C-D) logic. Design/methodology/approach – The authors
Autor:
Fung Yi Millissa Cheung1 fycheung@hksyu.edu, Wai Ming To2
Publikováno v:
Management Decision. 2015, Vol. 53 Issue 1, p179-197. 19p.
Autor:
Chi-Sum Wong, Fung Yi Millissa Cheung
Publikováno v:
Academy of Management Proceedings. 2012:10148
This study investigates the moderating role of gender and status of spousal working on impacts of work-family conflicts (WFC) and family-work conflicts (FWC) on employees’ level of affective commit...